CONTACT
Adress:
12, Skyview Avenue, Droneville,
DL 98765, United Kingdom
Telephone:
021 1234 4534
Stay informed about the status of your order with our convenient Order Tracking feature. Once your order is confirmed, you will receive a unique tracking number via email.
Simply enter the tracking number bellow to get real-time updates on the whereabouts of your package.
All drones purchased from DroneZone are covered by our manufacturer's warranty. The duration and specific coverage may vary depending on the product and its components. Our warranty typically covers defects in materials and workmanship under normal use conditions.
Initiating a Warranty Claim: If you believe your drone is experiencing a warranty-related issue, we encourage you to reach out to our dedicated customer support team. They will guide you through the warranty claim process and provide assistance in resolving the issue promptly.
To initiate a warranty claim, please provide the following information:
1. Order number or proof of purchase.
2. Detailed description of the issue you are experiencing.
3. Supporting photos or videos, if applicable.
Our customer support team will carefully evaluate your claim and provide further instructions on the next steps. In some cases, we may require the product to be returned for inspection or repair. We will work diligently to ensure your warranty claim is processed efficiently and to your satisfaction.
In addition to warranty services, we offer repair and maintenance support for your drones. Whether it's a damaged component, a malfunctioning part, or routine maintenance, our team of experienced technicians is here to assist you. If your drone is out of warranty or requires repairs not covered under the warranty, please contact our customer support team for further guidance.
They will provide you with the necessary information on repair options, associated costs, and instructions for sending in your drone. Please note that our repair services may vary depending on the availability of spare parts and the complexity of the repair required. Our goal is to ensure that your drone is restored to optimal functionality and ready to take flight once again. We strive to provide excellent support throughout your ownership experience.
Our warranty and repair services are designed to give you confidence in the quality and durability of your purchased drones. Should you have any questions, concerns, or require further assistance, please don't hesitate to contact our customer support team.
You can reach our technical support team by sending an email to
For immediate assistance, you can call our technical support hotline at
Our technical support team is dedicated to resolving your technical queries efficiently and effectively. We strive to provide clear and concise instructions, step-by-step guidance, and troubleshooting solutions tailored to your specific needs.
Please note that technical support services may vary depending on the specific drone model, software, and compatibility requirements. Our goal is to assist you in getting the most out of your drone and ensuring a rewarding and enjoyable flying experience.